Shipping policy
Shipping Policy
Thank you for visiting and shopping at LuckyPaw TCG. Following are the terms and conditions that constitute our Shipping Policy.
Thank you for visiting and shopping at LuckyPaw TCG. Following are the terms and conditions that constitute our Shipping Policy.
WE WILL NOT ACCEPT A RETURN BECAUSE YOU WANT TO “PC”. NOT ACCEPTED. ALL COLLECTIONS ARE PURCHASED AT A PERCENT OF MARKET AND WE DO NOT GUARANTEE MINT ITEMS. YOU ARE BUYING AT YOUR OWN RISK.
We sell Manufacture Sealed Products, we are not responsible for any manufacture defects to the packaging or contents this can include but is not limited too the following: Small rips to the plastic, dings on corners, scuffs to the plastic, or any other imperfections to the packaging material, the contents are packaged by the manufacture and any indiscretions is out of our control.
NO SHRINK: To qualify for a refund for TAMPERED BOXES you must video the box and packs being opened. Packs MUST remain in camera view AT ALL TIMES. Video has to have a time stamp with YOUR name, and order number. This will mitigate any videos being reused. No shrink boxes will not be eligible for a refund if they arrive dented. They are intended to be opened. Hence another reason they do not have shrink.
We sell Manufacture Sealed Products, we are not responsible for any manufacture defects to the packaging or contents this can include but is not limited too the following: Small rips to the plastic, dings on corners, scuffs to the plastic, or any other imperfections to the packaging material, the contents are packaged by the manufacture and any indiscretions is out of our control.
NO SHRINK: To qualify for a refund for TAMPERED BOXES you must video the box and packs being opened. Packs MUST remain in camera view AT ALL TIMES. Video has to have a time stamp with YOUR name, and order number. This will mitigate any videos being reused. No shrink boxes will not be eligible for a refund if they arrive dented. They are intended to be opened. Hence another reason they do not have shrink.
Domestic Shipping Policy
Important Note Regarding Processing vs. Shipping Speed
Please note that the shipping speed you pay for (e.g., Priority Mail) applies only to the time the package is in transit with USPS. This does not expedite our internal processing time. The "clock" for shipping speed begins only once we hand the package off to USPS.
Shipment Processing Time
All orders are processed within 1-3 business days unless stated otherwise. Orders are not shipped or delivered on holidays.
- Restock Items: Anything stated as a "Restock" will take 5-7 business days to process.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Act of God / Weather Delay Notice
If severe weather, icy roads, natural disasters, or other "Act of God" events cause USPS to shut down or make travel unsafe, orders will be delayed.
We will not risk our employees’ lives to drop off packages. No order, no card, and no product is more important than someone getting home safely to their family.
If USPS is closed, we wait. Even if another post office farther away appears open, we will not send our team into dangerous conditions. Orders will ship as soon as roads are safe and carriers reopen. Thank you for your patience and understanding.
What Counts as a Business Day?
A business day is defined as any day Monday through Friday, with the exception of Holidays and days where weather forces roads to be closed.
Shipment to P.O. boxes or APO/FPO addresses
LuckyPaw TCG ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
LuckyPaw TCG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen, or Damaged Packages
Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for stolen, lost, held, or damaged packages once they are in the possession of the shipping carrier.
Act of God / Weather Delay Notice
If severe weather, icy roads, natural disasters, or other "Act of God" events cause USPS to shut down or make travel unsafe, orders will be delayed.
We will not risk our employees’ lives to drop off packages. No order, no card, and no product is more important than someone getting home safely to their family.
If USPS is closed, we wait. Even if another post office farther away appears open, we will not send our team into dangerous conditions. Orders will ship as soon as roads are safe and carriers reopen. Thank you for your patience and understanding.
What Counts as a Business Day?
A business day is defined as any day Monday through Friday, with the exception of Holidays and days where weather forces roads to be closed.
Shipment to P.O. boxes or APO/FPO addresses
LuckyPaw TCG ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
LuckyPaw TCG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen, or Damaged Packages
Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for stolen, lost, held, or damaged packages once they are in the possession of the shipping carrier.